Members Choice Credit Union
Full information about Members Choice Credit Union — 521 West Grand Parkway South, Katy, Texas 77494 Texas 77494
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Opening hours Closed now
Tomorrow: 09:00 am — 05:00 pm
Monday | 09:00 am — 05:00 pm |
Tuesday | 09:00 am — 05:00 pm |
Wednesday | 09:00 am — 05:00 pm |
Thursday | 09:00 am — 05:00 pm |
Friday | 09:00 am — 06:00 pm |
Saturday | 09:00 am — 03:00 pm |
Reviews
- ★ ☆ ☆ ☆ ☆WORST Customer service I have ever experienced. I never leave bad reviews but I just felt that I had to after my experience at this branch. I went in to up the amount that was drafted out of my Chase account for my car loan. Something any banker would tell you is not a difficult task to do. To my surprise when the next draft rolled around it drafted the original amount AND the amount that I changed it to. I understand that mistakes happen BUT when I call and they promise to have my money back the next day and fail to do so, then that becomes a major issue. I would assume that they would make sure not to mess up again but I guess that's my fault for assuming. I had to call again and make sure that they fix that as well as reimburse me for my overdraft fees they caused me to obtain. After all of this I asked for the manager to give me a call because I didn't want anymore mistakes to happen and wanted the manager to handle my next request. And once again their customer service failed. I NEVER received that call even after being promised I would. I've never received this type of horrible service and now I avoid this branch at all times to save myself the headache. Stay away from them if you can!By Pv_003, March 02, 2018
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