Members Choice Credit Union

Reviews

• ★ ☆ ☆ ☆ ☆
  WORST Customer service I have ever experienced. I never leave bad reviews but I just felt that I had to after my experience at this branch. I went in to up the amount that was drafted out of my Chase account for my car loan. Something any banker would tell you is not a difficult task to do. To my surprise when the next draft rolled around it drafted the original amount AND the amount that I changed it to. I understand that mistakes happen BUT when I call and they promise to have my money back the next day and fail to do so, then that becomes a major issue. I would assume that they would make sure not to mess up again but I guess that's my fault for assuming. I had to call again and make sure that they fix that as well as reimburse me for my overdraft fees they caused me to obtain. After all of this I asked for the manager to give me a call because I didn't want anymore mistakes to happen and wanted the manager to handle my next request. And once again their customer service failed. I NEVER received that call even after being promised I would. I've never received this type of horrible service and now I avoid this branch at all times to save myself the headache. Stay away from them if you can!
  By Pv_003, March 02, 2018

Photos